Enterprise Security
Your guest data is your most valuable asset. Roomcape's isolated architecture ensures your data is protected, encrypted, and compliant.
Dedicated Database-per-Tenant
Unlike legacy cloud systems that mix all hotels into a single shared database, Roomcape provisions an isolated PostgreSQL database for your workspace. This physically separates your guest data from all other customers, preventing catastrophic data leaks.
Military-Grade Encryption
All data is encrypted in transit using TLS 1.3, and at rest using AES-256 encryption. Your sensitive operational data and financial records are protected against unauthorized access at all times.
PCI-DSS & GDPR Ready
Roomcape does not store raw credit card data. We tokenize payments through compliant gateways like Stripe and Adyen. We also provide built-in tools for guest data anonymization to satisfy GDPR "Right to be Forgotten" requests.
Granular Access Controls
Enforce strict Role-Based Access Control (RBAC) across your organization. Every action is logged in an un-editable, append-only audit trail so you always know who authorized a refund, changed a rate, or exported a report.
Automated Point-in-Time Backups
Your database is automatically backed up every 6 hours and stored in geographically redundant AWS S3 buckets. In the event of an emergency, we offer Point-in-Time Recovery (PITR) to restore your data with zero loss.
Multi-AZ Cloud Infrastructure
Roomcape is hosted on enterprise-grade AWS infrastructure deployed across multiple Availability Zones. We guarantee a 99.99% uptime SLA to ensure your front desk is never offline.
Need a custom SLA or Security Audit?
Our enterprise architecture supports custom Virtual Private Clouds (VPC), dedicated IP whitelisting, and compliance questionnaires for large multi-property chains.